All Reviews

This is the absolute worst company I've ever dealt with. Check out their rating and complaints on the BBB (or any other review site) - there's a reason they bailed from there. Their sales guy tried to sell me some unsolicited, garbage excuses for that. All that did was make me second-guess my decisi...

Worst communication ever. Used this company to send my car to Hawaii from the mainland and not only was my car damaged, but they are horrible at following up with emails. I would not go with this company ever again.

How do you like this from the reply to my BBB complaint - they don't have to carry insurance on your vehicle because
"We are freight forwarder and by law we do not have to carry car insurance on freight we do not transport ourselves."
Great. And so if the subcontractors deny responsibility, you ...

I needed to write this review because my experience had very little resemblance to all the 5 star ratings. The first issue is that only 5 star ratings are shown so it will be interesting to see if this remains on the site.
I chose ITL because they were local. They were more money but I was extreme...

I just read the previous review & glad I'm not alone. I had a similar horrible experience with no communication & poor customer service. Definitely BUYER BEWARE! USE ANOTHER COMPANY!

My car was delivered safe & sound so I'm grateful to David, the driver for this but I will never use RNR again no...

Buyer Beware.

First lets make it clear that they are not a vehicle transporter they are a Broker. This means that they will make a deal with a transporter to deliver your vehicle but do not have any liability. I even asked they directly if they were transporters to which they replied that they w...

I wish I knew this before! They wouldn't call u with any updates nor an email! Everytime YOU call then only they have an update! Ernie Gonzalez was actually very rude and impatient! Seriously? You are the ones needing business!

The worst thing is - car needs to be picked up today and by 5:45pm I...

DO NOT HIRE THIS COMPANY. They installed the wrong blower motor in my HVAC system last summer, which didn't work correctly and ran up my utility bills. The motor company verified that this was the wrong motor for my particular system. I complained twice to Expert Express and they did nothing. I had ...

I contacted Iron Transport because they gave the best quote : $900 for coast to coast and the quote clearly stated that up to 100 lbs of personal belongings are allowed in the back of the car WITHOUT EXTRA CHARGE. First pickup date was June 27. The guy calls me and says there is someone that can pic...

Dependable... HA ! I need to have my car down to Florida in three days, we have called and emailed them numerous times for a date on when they can pick up my car. They FINALLY get back to us today (three days out from delivery date) and tell us there is no one available to pick up the car to get it ...