All Reviews

No contact or communication after we gave them our brand new vehicle to delivery across states. It has been 7 days now and it was supposed to be delivered 4 days ago. We understand that delivery and pick up is not guaranteed. But they do not even answer phone calls, texts, or emails. Driver Wendell ...

Called and spoke with a lady absolute bitch terrible attitude asked what the miles were on a vehicle for verification she said under 100k website shows 150k CarFax shows over 200k terrible customer service do not recommend

Well I'll start by saying I am a truck driver with 4 years of experience no accidents and no CSA points. I've been with Western Express for 5 weeks. I'm supposed to be running southeast region but I'm here in Connecticut and it's Friday. I was told I would be home every weekend. I was told I was goi...

I recently contacted Direct Connect Auto Transport on 2/8/2022 to transport my car from WI to TX. I was told by Charlie D. that they would not take out a deposit prior to finding a carrier along with speaking with you first, before they did so. I emailed Charlie D. the early morning of 2/10/2022, ex...

I really wish I read the reviews before I went with this company. At first very helpful and everything was fine. Then the driver failed to reach out the day of supposed pick up. Picked up three days late. Got to the destination early, I was not there to recieve the car. Called the dispatch office a ...

This company showed up a day late, literally the day I was supposed to be moving, and they tried to upsell me so I had to leave a bunch of my stuff. And yes I did have a contract that they decided to not care about. And then told me to sign a contract with them saying they could deliver my stuff in ...

I contacted Marc Richards (Dispatcher) and he seemed genuine. I explained that I wanted to ship my 63 Beetle to Wisconsin and he gave me a great quote; however that was where his customer service ended. I was very up front and ask questions. He initially quoted me $600 with a military discount as lo...

Terrible experience. Car came damaged and customer service rep ghosted me. Do not recommend whatsoever.

These people will quote you 1100 and the. Tell you pay 1900 plus pay them 350. Total rip off. The girl Brandy Dejesus actually hung up on me when I asked why the rate was more than twice the quote. They practice the old school bait and switch in hopes your desperate. Do your self a favor and deal wi...

I have a contract for 2 cars to be transported to Florida Garcias We're supposed to pick up our cars today and end call last minute to say they didn't have a carrier to fit them but I could pay more money and get them on a carrier tomorrow. My husband said I'll just drive one of the cars and you can...