All Reviews

My car was damaged by the Transporter this company selected. My SUV was on the bottom rack and the driver lowered the top rack down too far and crushed my new SUV causing 5K+ in damages to the roof and roof railing. Mt Olive, myself and the driver had a 3-way conversation and the driver ensured he w...

We just just used Montway Auto to ship a car feon NJ to CA and had a mixed experience.

Pros- They delivered our car in perfect condition and the price did not change from their original quote.

Cons- They missed their original 5 day pickup window, missed their 5 day drop off window. then miss...

Angels moving is well priced and got the job done. They did promise to use known quality drivers but when it was time to deliver our vehicle the drive cause a number of issues. They scheduled to deliver on Wednesday or Thursday but called without prior notice saying the car MUST be delivered on Tues...

Jake Horner was the person that set me up, but wasn't in the office half the time & it was Ryan that finish the transaction with me. I was quoted $1,325, but was told that it's basically like an auction, after back & forth, ended up at $1400 to go from BMW Madison, Wisconsin to Orange County, Southe...

I wrote a review that was very unfavorable, however I recd call from Jeff Solomon from Mercury and was convinced that they really messed up my transportation home at the last minute which caused me great distress.
He was extremely apologetic so I will call this company next time, because everybody...

Despite reading all of the negative reviews, I decided to go with this company because they offered a fairly competitive price compared to what I would've had to pay going directly through the shipper (Matson).

I was irritated by their customer service on the sales side because of this "If it's ...

First time for us to transport a car across country. After contacting several places, we chose this one. Demian Spears helped us. We made arrangements, signed a contract and like other reviews, it fell through last minute. Found a new driver and price went up. But at least we got the car safely acro...

UPDATE! We are much happier. Nov 30 2021

I contacted the support for this company and Jennifer Green called us right away. She was apologetic about our experience with this company and assured us that she and management were looking into the conversations we had with the problem agent, Jason Hil...

Overall I'm satisfied with the shipment of my 1967 Camaro from California to Utah. Scheduling it was fine, no issues Dana's communication was great. Finally scheduled to be picked up at the sellers house whom was 79 years old. Driver from Smart Logistics' contacted the seller the day prior and sched...

To anyone reading this, it's important to know that there are three parts to transporting an auto and you will likely be dealing with three people: (1) the broker who books it (2) the dispatcher (3) the truck driver. Brenden is the broker and he chooses the transport company. From that point, you're...