All Reviews

Don't waste your time working on a quote from these guys unless you want automated answers and a completely inflated price. They'll bait you in with an estimate that's about 60% less than what they'll actually charge, which you'll only find out about when you're ready to schedule. They're prices are...

Excuses, excuses.
If you choose this group, expect that you will hear one excuse after another. It's like a 10-year-old explaining why they didn't do their homework.
"they were caught in traffic from New York. I hear it's pretty bad." (This caused a two day delay in pick up for a cross-country d...

The initial experience was very positive; pick-up went smoothly; drop-off not so smoothly; carrier would not take car off rig until we paid him an additional $50. Several follow-up calls with carrier with promises to resolve have yielded no results. The contract in this case meant nothing.

I contacted this company on March 6, persuaded by both the existence of five-star reviews on Yelp and noting that competitors all seemed to have a large number of one-star reviews as well. I was promised a pickup of my car within about a week and delivery within a few days thereafter. I wound up get...

Well we received our vehicles just 6 days late. The driver was very nice and professional. But he was a contractor and does not directly work for them. I changed my rating from a 1 star to a 2. Still don't think we will ever use them again.

Looks like there has been a management change recently. The new marketing manager called to understand the issues I faced. He told me that the intermediate transport company is not used by Global Auto Transportation any more because of unprofessional service. Since there is no paperwork, he also off...

I am an owner of Great American Auto Transport we encourage all of our customers to send in complaints so they can be handled accordingly. Auto Shipping is not like shipping with fedex. We ask that all our agents communicate truthfully and honestly with our customers so its a shame that one agent ma...

I used this company a couple of years ago, and it went very smoothly. More recently, it was a disaster. With the exception of one helpful employee, everyone else was terrible with communication. Though I'd been given a pick-up date, they moved it one day early at the last second. I left work early, ...

Well, they are kinda like someone who is only interested in you for sex. They are very attentive at first (calling and emailing constantly) but then once you put your car onto the auto-carrier, then you can't get them on the phone. Once they have your deposit and your car, the customer service depar...

We have good luck with them in the past however are very disjointed this spring with them. They were to pick up our car "with in a few days" of April 26th in Lakeland Fl and have it delivered to Lansing MI. it is now May14 and still no car. We have a contract for $700.00 and now we are told that for...