All Reviews

I would give the negative stars if I could. This has been the worst experience ever. It started with their representative on the phone that took all the information on what items would be moved. I told them I was moving from PA to CA and would at the new apt in California on 7/1. I completely unders...

As a customer, I have never been treated so rudely. Representative was rude and dishonest. Do not use this company!

THE WORST, EVER!
Drivers were OK, but the management and customer service people are the worst. The delivery of my car was delayed for a whole week and they only offered to reimburse me for 3 days, $25 per day. THIS IS RIDICULOUS. How can you compensate my loss with this little money, considering ...

I booked Trusty Transport to ship my husband's car during a military move from Texas to California. Once I signed with them, they would only communicate through text and were very short. For example, I would call them and they would not answer but would send a text saying "just text." They also woul...

This place is a scam. I agreed to the quote they gave me a full 5 days before the expected date of transport including putting a $75 deposit down. 16 hours before the expected pick-up time they called saying the would need an extra $50. I agreed to split the difference with them and pay $25. They sa...

Arranged to have a car shipped from St. Louis to Dallas with Edward. Plainly asked Edward if there were any cancellation fees and he said no. I found a better deal about an hour after I talked to Edward and when I called to cancel he said there was a 100 dollar cancellation fee. I asked why he didn'...

I was referred to Ronnie at Generous Auto Transport by a contact at Reliable Transportation (which is another situation I don't want to get into), and I was given an invoice for shipping my car for $600. They took a $100 deposit on my card and then stated that I'd have to pay $500 upon delivery. Gre...

DO NOT USE THIS COMPANY!

Made a reservation to have my vehicle transported 5 days in advance, and the morning it was to be picked up Kevin told me he could not get ahold of the the driver.
He called back 2 hours later and told me his driver was not going to pick up my car.
At that point I wa...

If I could give negative stars I would. Horrible! Not only is moving stressful, dealing with these guys made it worse. I booked with them. Even talked to Don. Don't be fooled by his "Have a great day" He assured us all would be ok. He would answer my calls, respond to my texts weeks before. Two days...

This is probably the worst automobile Trucking Company you could ever choose stay away at all cost they are Crooks they try to bump you stay away at all cost they give you a low low low estimate and then try to pump you up three or four hundred dollars