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All Reviews

2,598 verified reviews with 1 star

Transport Connection

M M. Mar 17, 2023

Where do I start? This guy contacted me and basically told me I had been duped by selecting a highly reputable, licensed company to have a car moved. His text was offensive from the start. When I responded to him he called me the C word. I called the number to confirm his identity and he threatened ...

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RoadRunner Auto Transport

Lane C. Mar 16, 2023

Terrible experience.... They absolutely refuse to give you any updates on where the car is. I keep being told they will call you in two to three hours, well now it's the end of the day and I have no car and no update. It is unreasonable to expect a customer to keep days on hold without any estimate ...

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Philam Transport

Jan H. Mar 16, 2023

The worst company ever, zero communication, doesn't answer the phone, over charges, says he will call you back and never does. Hangs up the phone. Don't waste your money. Run and don't waste your penny on this company.

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Philam Transport

Nataliya F. Mar 16, 2023

Very unprofessional company, bad and rude customer service. Not answering phone or calling back

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TMShipping

Ken L. Mar 15, 2023

They quoted a low ball shipping cost for my car. There was no communication other than they would have something soon. They are not carriers, they are brokers. They never found anyone to transport my car. They lost nothing, but I lost a week of time before they would let me out of my contract withou...

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Car Shipping Hawaii

Shaun F. Mar 15, 2023

This company is a third party trans-shipper of vehicles from Oahu. They contract with various companies to move your vehicle once it reaches the mainland. That charge for contracting a third party delivery service was about $600. Another $1200 was due to the actual delivery servicer upon delivery at...

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RoadRunner Auto Transport

Nicole L. Mar 13, 2023

They withdrew $1045 from my bank account even though I never booked with anyone because the times that were available for pickup did not work for me. I've been on hold for over 3 hours no one answers. I'm calling my bank for fraud and the BBB.

Follow up:
Called my bank and they're appalled and...

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Transport Connection

Mark E. Mar 12, 2023

I am 100% disabled combat veteran, I had my truck sent up to Colorado for refit for my disability and looked around for a different shipper to have it brought back. I recieved a call from Bill Avrich, said he was the owner, told me how much he was charging, I tried to tell him I paid less than that ...

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RoadRunner Auto Transport

Ronald L. Mar 11, 2023

Horrible company DO NOT USE! There is no customer support.
Still waiting on my car to be picked up 48 hours past me scheduled day and time. And all I get from customer service is they will leave a message for the shipper. Called 4 times with no answer as to when my car will be picked up.
The wor...

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Acertus

Carissa Woodward Mar 8, 2023

I was linked to Acertus via the PODS shipping company for a recent move. Getting started was easy - pricing was competitive... but, that's where the positives ended. We got a 5 day window for the pickup - I called on the first day of that window for an update and was told "it's not scheduled yet". T...

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