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All Reviews

198 verified reviews with 2 stars

Coastal Auto Shipping LLC

K C. Apr 20, 2023

Edit: Still have not heard anything back from a "representative" ‍

Shipped a vehicle from the mainland to Hawaii. Was told to charge my car to 100% but once it reached the port in LB was told that they could not take my car in due to the percentage being too high. I had to run my ac all da...

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Montway Auto Transport

Joel L. Apr 15, 2023

There was problem both on the pick up and the delivery. My vehicle was not picked up on an agreed to date and time, and the delivery was more than 24 hours late.
Both times, Montway had trouble reaching the driver.
To add to that, the transport could not deliver the vehicle to either location, b...

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Hawaii Car Transport

Thomas F. Apr 13, 2023

The company is a broker and contracts the transport to a third party. The company did not contact me so I had to contact them to ensure a transporter was going to pick it up on or after the readied date. Originally, I had placed a transport order from door to port. The transporter was unable to come...

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National Carship LLC

Lesley J. Apr 12, 2023

Not a good experience. About the time I signed the contract and gave them a deposit, they began to get hard to get a hold of. My car WAS picked up in only a few days time. It made a 2000+ mile journey in only 5 days. At that point things went south. Literally, the car was dropped off about 65 miles ...

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Get it Done Transportation

Elgin B. Apr 9, 2023

I hired 'Get it Done Transportation' to move my car and motorcycle from Los Angeles to Chicago. It started simple and easy enough. Fairly priced and easy to communicate with, if I reached out to them. They rarely, if ever, communicated with me if I didn't reach out to them first. When they contracte...

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AmeriFreight Car Shipping

Greg R. Mar 30, 2023

I read the other Amerifreight reviews about a bait and switch and it happened to me. They quoted me a price to transport my car across the nation and then after getting me to agree to use their services - they nearly doubled the quote. Couldn't believe it was nearly double. I told them I was going t...

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Diesel Auto Express

Ryan G. Mar 28, 2023

My car was picked up and delivered on time, so credit to them for that.

Unfortunately during transport, one of my inner fender liners cracked, probably from one of the straps. It's a piece of plastic to keep dirt out from the wheel well, maybe $50 + labor to replace.

DAE's claims process is ...

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Transport Masters USA LLC

Gregory Holden Mar 7, 2023

The quote unquote "OWNER" told me to calm down when I told him I am a customer and the car was not delivered within the 5-7 business days I was told. I called on day 8 which was a Saturday. He told me that I was never told 5-7 business days. He proceeded to talk over me and was the rudest person I h...

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National Car Transport

Liz L. Feb 28, 2023

My experience with National Car Transport was below average. Luckily, my car got there in one piece so that is a positive, and Kelly was super helpful and communicative in answering all of my inquiries upfront.

However, I will say though that Kelly informed me that my car would be picked up with...

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Mercury Auto Transport

Mary M. Feb 8, 2023

I truly wish this had gone better, but Damir Miller at Mercury is just a broker who found me a carrier. He also hooked me with a lower estimate and then raised his fee from $135 to $255 upon acceptance of their services.
The actual auto transport company, Spark Prime Logistics, switched drivers at...

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