All Reviews

When I first called them they were very friendly and helpful and said because I was giving them three weeks notice they could certainly find a driver on the day I needed my car picked up which was October 29, 2021. The car was to be picked up in San Diego and driven to Jacksonville Florida for deliv...

Initially scheduled a car to be transported about 3 months in advance (Chicago to Phoenix). Was then told they had to cancel it, and told me to reschedule about 3 weeks in advance because of fluctuations in gas prices. Original quote was $925. When I rescheduled, it ended up being $1,050. Car was pi...

The pricing of $1450 grabbed my attention to go from CA to NC. I booked it 2 weeks before my trip and 4 days prior, they still couldn't find me a truck. Had me very worried. The rep on the phone was sweet and understanding but my stress levels were through the roof. I also was the one asking all the...

Driver refused to deliver anywhere near my requested location. Of course with my luck he informs me of this change Sunday night and since it would be delivered before their office opens there was nobody to call for assistance. I had to take an expensive Uber ride out to the boonies to pick it up and...

I had to ship my car from Pittsburgh to California, they gave me a quote of about 1530, but did not find a driver for over a week after the first available date. In the end I was leaving Pittsburgh and really needed this car shipped so I called them to let them increase my quote by up to 200 if that...

Pros:
1. Car shipped fast once it is on the way
2. No issue loading/unloading
3. Flexible pick up. If you can't be there during pick-up, you can leave the key to someone else.

Cons
1. Very passive customer communication. We had to call everyday to find out when the carrier will arrive.

I've used Chips for more than a decade, and been happy. This year, my treatment has been abysmal. After my car did not arrive on schedule in Boston four days after Florida pickup, I called. The dispatcher said, oh your car is stuck in Raleigh. The transmission failed in our carrier two days ago and ...

Not good so far- I was told I get a confirmation call Friday morning. Didn't happen- I called to follow up this morning. Told again I'd get a call right back. Didn't happen-
I was told Friday my original quote a week later had increased. Hoping my vehicle ships ASAP and arrives as expected. I'm fe...

Price was good compared to others. When I first contacted they were really friendly. My downside was the huge lack of communication. I must of called and texted every day and either there was no response or they said they are looking into it and will get back to me (never got back to me) and then no...

The quoted price is competitive, the weird thing is you could get difference quotes depending on the people you interact with. To test this out I actually inquired about the same transport to two different people (through two different online forms) and the second quote was over $130 more. Anyway, r...